Muddy Paws Spa Release Form
Muddy Paws Grooming’s first priority is your pet. We aim to keep a clean and safe environment, and we strive to provide the highest standards possible when grooming and with the products we use.
Below are some policies we have developed to ensure the safety and happiness of your pets while in our care.
Our Philosophy: Your pet is very important to us. Muddy Paws Grooming assures you every effort will be made to make your pet’s grooming experience as safe, stress free, and as pleasant as possible.
Please read the following carefully, and by signing below, you certify that you agree to our policies and also acknowledge that payment is due when grooming services are rendered including any special handling requirements, de-matting charges, etc., pricing of which is subject to change.
Medical Problems and Senior Pets: We use extra care and patience for older pets. Please let us know of any medical problems and/or issues your pet has beforehand. Grooming procedures can sometimes be stressful, especially for a senior pet or a pet with health problems, and can also expose a hidden medical problem or aggravate a current one during or after the groom. In the best interest of your pet this form will give Muddy Paws Grooming permission to obtain immediate veterinary treatment for your pet should it be deemed necessary. We will do our utmost to contact you first, then take your pet to your authorized veterinarian or, if the
veterinarian is not readily available and/or is deemed too far away, Muddy Paws Grooming is authorized to use a veterinarian of its choice. All veterinarian costs and expenses incurred will be the responsibility of the pet’s owner.
Mat Removal: Pets with matted coats need extra care and attention. Mats in a pet’s coat grow tight, and can ultimately damage and tear the pet’s skin, which in turn may cause a variety of skin issues which may include parasite infestation, hot spots, excessive
itching, etc. De-matting a pet’s coat is a time-consuming process requiring special conditioners, tools, skill and patience. There is an extra charge of $1 per minute, or $60 per hour for de-matting. In the event a pet is too severely matted, or de matting is too painful for your pet, the mats may be removed by shaving, but only as a last resort. We will contact you before shaving your pet. Removing a heavily matted coat can include the risk of nicks, cuts or abrasions due to warts, moles, or skin folds trapped in the mats. After-effects of mat removal procedures can include clipper irritation, self-inflicted irritation (licking or chewing) or abrasion and failure of the hair to regrow naturally. In some cases, pets may also exhibit brief behavioral changes. Prevention is the best defense against matting by scheduling regular grooming sessions every 4-8 weeks.
Accidents: Although we use extreme caution and care in all situations, grooming equipment is sharp, and pets can wiggle or move at inopportune moments resulting in possible accidents. Your pet’s safety and comfort is our number one priority. In the event an
accident does occur, you will be notified as soon as possible. If Muddy Paws Grooming feels it is serious, and the owner is not
on-site or cannot be contacted immediately, we will attempt to seek medical treatment for your pet at your authorized veterinarian or, if the veterinarian is not readily available and/or is deemed too far away, Muddy Paws Grooming is authorized to use a veterinarian of its choice. Reimbursement for such care will be at the sole discretion of Muddy Paws Grooming.
Fleas or Ticks: If your pet has fleas they will be treated and you will be charged accordingly. Muddy Paws Grooming will administer a flea bath to eradicate the fleas in order to maintain salon sanitation. This is at the groomer’s discretion and at the client’s expense. The shampoo is gentle, non-alkaline and hypoallergenic.
Pricing Variances: Pricing varies for each dog and is determined by breed, size, and coat condition of your pet. Additional charges apply for de-matting, de-shedding, excessive coat, difficult behavior, and flea treatments due to the additional time it takes.
Photographs: This form authorizes Muddy Paws Grooming to take photos of your pet for our files as well as company website,
advertisement, and Facebook page. All photos taken are the property of Muddy Paws Grooming.
I understand and agree to the above terms for the grooming and maintenance of my pet(s) and in consideration of the grooming services of Muddy Paws Grooming agree to hold harmless from damage, loss or claims arising from any known or unknown pre-existing condition of my pet(s). The terms special services or handling shall include, but are not limited to veterinarian services in the event I am not available. I authorize Muddy Paws Grooming to act as my agent in the event emergency veterinarian services, care-taking and/or transportation is necessary and I agree to pay all costs. Any/all damages, loss or claim shall include, but not be limited to death, injury or shock. Said pre-existing shall include, but not be limited to illness, previous injury, skin or coat conditions, medical conditions, advanced age or nervousness.
If you have any concerns about your dog’s groom, please notify us within 24 hours of the appointment. We will discuss rescheduling an appointment at the earliest time available.
I have read and accept this policy for the groom today and for any and all future grooming appointments.